Chat in real time

Don’t let potential customers fumble around on your site. Use Subiz to engage these leads as soon as they arrive. Surprise and impress them with instant and effective customer support.

• Canned responses
• Visitor information
• Chat tags
• File sharing
• Chat command
• Chat transcripts
• Notifications
• Chat transfer
• Chat history
• Visitor banning

Chat Widget Customization

Keep the cohesion with chat window customization. Easily change the chat window to reflect your branding. Match the widget to your site’s design for quick and seamless integration.

• Chat widget themes
• Company logo inclusion
• Languages
• CSS customization
• Social media buttons
• Friendly chat bubble designs

Engage Customers

Catch leads before they slip away. With Subiz you can greet customers and encourage them to chat based on their on-site behavior. Use triggers to automate the conversation- starting process and see who bites.

• Smart triggers
• Trigger personalization
• Eye-catching chat bubbles
• Offline message support
• Smart chat routing
• Chat buttons
• Chat on multiple websites

Visitor Tracking

Answer their questions before your customers even know they have them with on-site customer behavior data. Subiz provides the data you need to unlock customer patterns and remove the barriers to greater conversions.

• Gather visitor data
• Lookup information through intuitive filter
• Review and modify visitor information
• Add notes for data clarity
• Add labels for data trends

The Anywhere Application

Chat from... anywhere, really. Use the Subiz dashboard to chat, or engage-on-the-go with 3rd party apps for your mobile device. Out of the office doesn’t have to mean out of touch.

• Chat on the intuitive Subiz dashboard
• Use 3rd party applications for anywhere chat access