Choose your suitable plan

Our pricing plans are tailored to fit all kinds of businesses, including small companies to huge corporations.



Agent / month

  • Up to 100 concurrent chats
  • 3 triggers
  • 3-month Chat History & Analytics Report
  • Support 24/7
  • More Standard features



Agent / month

  • Up to 200 concurrent chats
  • Unlimited triggers
  • 6-month Chat History & Analytics Report
  • Support 24/7
  • More Advanced features
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Get Free Package

Frequently Asked Questions
  • Why should I use Subiz?

    There are many reasons to use Live Chat.

    Subiz will help you to:

    - Directly chat with website visitors/customers

    - Understand customers' needs

    - Get feedback from visitors and customers

    - Increase conversion rates and online sales

    - Monitor website visitors in real­time

    See more

  • How about World-Class Security?

    Everything you do on is protected by industry standard SSL encryption.
  • Can I change my plan at anytime?

    Yes. You can upgrade, downgrade, add/ reduce the number of agents, change billing cycle or cancel your account anytime.
  • What payment methods are accepted?

    We accept payment via credit card (Visa, Mastercard, American Express) or PayPal account via a Payment Gateway provided by FastSpring. We also accept payment via bank transfer or check transfer for yearly subscriptions. For further details, please contact
  • Do I have to start with a free 30-day trial?

    Yes, we firmly believe you should only pay for Subiz once you are convinced of its value

    The best way to ensure that Subiz is the best match for your organization is through our full-featured 30-day Standard trial. You will understand all products’ features and be better positioned to select a suitable package for your needs.

    You can upgrade to a paid plan at any time during the trial period.

  • What is Trigger, Department, Concurrent?

    - Trigger helps to automatically identify high-value customers and send customized chat invites.

    - Department can be used to separate agents into different groups. Visitors can choose exact department they need before starting the conversation.

    - Concurrent is the number of conversations which can take place at the same time.

  • Does Subiz have Free package?

    Subiz knows that the finance problems may be huge obstacles to many companies (especially the small businesses and startups). Therefore, we’re more than happy to offer a Subiz FREE package to accompany with you to achieve success in the future. However, there are some limited features in comparison with other plans.
  • Do you have special offers for NGO?

    As a commitment to the betterment of society, We offers the standard package for free as a goodwill to support NGO.

Feature Comparison



Chat Chat inside dashboard
Chat IM client
Concurrent chat Up to 100 Up to 200
Chat History 3 months 6 months
Pre-chat survey
Agent rating
With canned responses, you can recall pre-made messages with short tags and send them during chats.
Transfer chats among agents
Export history
Chat transcript to email
Offline to email
Web and mobile apps
Facebook Integration
SSL–secured connection
Visitor Real-time visitor monitoring
Block visitor
Visitor note
Visitor label
Customization Customize chat widget (logo, color…)
Chat button/Chat bubble gallery
Custom chat widget CSS
Auto detect widget language
Trigger 3 Unlimited
Multiple website support
Management Weekly and monthly report 3 months 6 months
Customize agent ‘s profile
Agents are divided on normal and those with administrative privileges
Support Chat / Email Support 24/7 24/7
Telephone Support
Installation Support
Start 30-Day Risk Free Trial Try Me Now! Question? +84 2473.021.368