• Monthly
  • 3 Months Save 5%
  • 6 Months Save 10%
  • Yearly Save 20%
  • 2 Years Save 30%
  • Up to 100 concurrent chats
  • 3 triggers
  • 3-month Chat History & Analytics Report
  • Support 24/7
  • More Standard features
  • Up to 200 concurrent chats
  • Unlimited triggers
  • 6-month Chat History & Analytics Report
  • Support 24/7
  • More Standard features
Frequently Asked Questions
  • What is Agent ?
    Agents are those who log in to use Subiz, who may be Admin or Normal. Each agent will have a separate account to access the Subiz platform. Subiz will charge according to the number of agents you need to use
  • How to charge Subiz?

    Subiz is a subscription service, which will be charged based on three factors:

    - Package Type: Standard / Advanced

    - Agent number: The number of person log in Subiz

    - Payment cycle: 01, 03, 06, 12, 24 months

  • Payment by bank transfer or credit card?

    - Subiz accepts payment by credit card (Visa, Mastercard, American Express) via online payment gateway Stripe.

    - If you are in Vietnam, you can pay transfer to Subiz. You need more support, please contact us via email: Support@subiz.com

  • Can I change my plan at anytime?
    Yes. You can upgrade, downgrade, add/ reduce the number of agents, change billing cycle or cancel your account anytime.
  • Do I have a free 30-day trial as a paid Subiz?

    - After signing up, Subiz allows you to try the full 30 days trial as a paid Standard package.

    - Especially, you can create up to 100 agents for testing.

    - After 30 day trial, you may consider upgrading to a paid or a free Subiz package.

  • Do I can install Subiz on many websites at the same time?

    You can freely install Subiz on many websites at the same time.

    Subiz makes it easy to centrally manage your customer data.

  • Does Subiz have Free package?

    Subiz knows that the finance problems may be huge obstacles to many companies (especially the small businesses and startups). Therefore, we’re more than happy to offer a Subiz FREE package to accompany with you to achieve success in the future. However, there are some limited features in comparison with other plans. Get Free Package

  • What are Special Offers of Subiz?

    - Subiz offers up to 30% discount on long cycle payments, see details in the pricing page.

    - Subiz offers a 40% discount for any kind of public shools and non-governmental organization.

Feature Comparison Standard Advanced
Chat inside dashboard
Chat IM client
Concurrent chat Up to 100 Up to 200
Chat History 3 months 6 months
Pre-chat survey
Agent rating
Canned responses
Transfer chats among agents
Export history
Chat transcript to email
Offline to email
Web and mobile apps
Facebook Integration
SSL–secured connection
Real-time visitor monitoring
Block visitor
Visitor note
Visitor label
Customize chat widget (logo, color…)
Chat button/Chat bubble gallery
Custom chat widget CSS
Auto detect widget language
Automation 3 Unlimited
Multiple website support
Weekly and monthly report 3 months 6 months
Customize agent ‘s profile
Set agent roles
Chat / Email Support 24/7 24/7
Telephone Support
Installation Support
Subiz home

Free 30 day trial, quick installation, 24/7 support

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