Respond customer's emails on Subiz App Mobile
For your demands to interact with customer from multi-channels anytime and anywhere, now you can receive and reply customer’s email on your mobile within Subiz App Mobile
Updated utilities on Subiz Chat Widget
Whenever Subiz Chat widget appears to your customers, there will be an extra impressive signal encouraging customers to leave message to you. After each interaction, visitors can actively end the conversation with the "End chat" button in Settings section while conveniently start another with the "Start a new conversation" button in Messages window
Customizing CSS to create Button Chat to capture more customer's attention
Chat button is the image to call and attract the visitors to chat online right on your website.
Every business can actively design button images to convey their messages and give customers an exciting experience when visiting the website.
The Connected User Segment has just updated on your Activities
It is easy to see the list of all users who have interacted with your business on the Dashboard.
User Reports are ready to use
User reports are statisticed over time and each channel by multiple filtering criteria, making it easy to analyze and understand the customer's picture.
Subiz App Mobile - Interact with your customers at scale
Subiz officially launches App Mobile version - Convenient, interactive and customer care anytime, anywhere.
You can control and instantly respond to customer’s conversations right on your phone without missing out on any interaction.
Exploit customer data as a CRM
Beside name, address, email,... now, you can collect, customize and exploit furhter customer data right on Subiz with Custom User Attribute
Capture all potential customers with Capture Leads
Capture Leads is a Subiz chat's function, which helps businesses find potential customers visiting to your website and gather all their information.
How to set up Capture Leads? Setting up by using Subiz's Automation.
Automate Customer Care with Automation Email on Subiz
Sending automated email on Subiz is a great way to retain customers and boost sales. You can retain customer relationships, introduce new products, announce incentive programs and take care of customers after purchase.
Collect customer's information by Automation
Right now, businesses can exploit and take advantage of automation feature to collect customer's information from Subiz. Which is very convenient, impressive and especially easy to get customer information, Subiz will automatically update and Synchronize customer information for business.
Facebook Messenger is ready to use on Subiz
Today, March 20, 2018, Subiz has supported businesses to communicate to customers through Facebook Messenger channel. Beside Subiz live chat (the chat window Subiz on the Web) and Subiz Email, this is the third channel which Subiz put in to help businesses more convenient to communicate and manage customers on Facebook.