Subiz Live chat

CHAT REAL-TIME

Subiz helps you to receive and reply to messages from website visitors in real time. As a result, you can directly consult your customers exactly when they need.

Canned responses
File sharing
Chat tags
Chat history
Chat command
Add Agents
Notifications
Block visitors
Chat transcript
Diverse emoticons
Visitor information

Subiz chat widget

Subiz chat widget is a small window attached to your website, where the visitors communicate to your supporter, easily and fast way to reach and support all visitors.

Modern interface
Company logo
Impressive chat bubble
Color customization
Languages customization
Whitelist domain management
CSS customization

Initiatively reach visitors

Each conversation is an opportunity. Subiz help you to actively send an automated chat invitation and timely support to increase the trust of customers with your brand.

Welcome automation
Overtime customer support
Chat distribution
Chat in many websites
Group chat

VISITOR TRACKING AND MANAGEMENT

Subiz helps you keep track of all visitors, know where they are from, what they are doing on the site, etc. This information will help you give accurate advice when chatting with your customers, customer care and sell effectively.

Gather visitor data
Filter and Search information
Add and modify customer information
Add notes
Add labels for data trends
Update customers' activities on website

REPORTS AND ANALYTICS

All your chat data is saved. These statistical reports help you understand the situation and provide guidance to improve the quality of customer service.

Chat statistics report
Availability report
Tag reports
Agents report
Chat Rating

Why Subiz?

Effective Communication

Businesses have a variety of ways to interact with customers anytime, anywhere, conveniently and easily; on one platform and gather all the data as well as the customer's conversation history with the business.
Simple & Powerful

Simple and powerful features to help detect, analyze and solve customer problems; All communication with customers will be concentrated in one place and personalized, helping businesses win and turn them into loyal customers.
Automation & Optimization

Powerful automatic features maximize the exploration of customers'data collected from multi-channel. Each agent and departments can optimally communicate with customers.
All-in-one

Subiz is a platform to support businesses communicate to customers throughout the process of marketing, approaching, identifying, segment, selling, caring and managing customers.
Improve services & Revenue breakthroughs

Each of Subiz's features is designed to keep you to ready, approach, and sell effectively. Building up a detailed picture of your customers and personalizing communication to help you to conquer their hearts and build better relationships with customers
Accompany with businesses

Using Subiz means that you are supported by a team of technology experts and success customer service. We continuously research and develop products to bring more the values beyond expectations to your business.