Subiz Chat

Innovation - Powerful

Each feature of Subiz chat is designed to help you communicate, support, consult, and sell effectively

CHAT REAL-TIME

Subiz helps you to receive and reply to messages from website visitors in real time. As a result, you can directly consult your customers exactly when they need.

  • Canned responses
  • File sharing
  • Chat tags
  • Chat history
  • Chat command
  • Add Agents
  • Notifications
  • Block visitors
  • Chat transcript
  • Diverse emoticons
  • Visitor information

Subiz chat widget

Subiz chat widget is a small window attached to your website, where the visitors communicate to your supporter, easily and fast way to reach and support all visitors.

  • Modern interface
  • Company logo
  • Impressive chat bubble
  • Color customization
  • Languages customization
  • Whitelist domain management
  • CSS customization

Initiatively reach visitors

Each conversation is an opportunity. Subiz help you to actively send an automated chat invitation and timely support to increase the trust of customers with your brand.

  • Welcome automation
  • Overtime customer support
  • Chat distribution
  • Chat in many websites
  • Group chat

VISITOR TRACKING AND MANAGEMENT

Subiz helps you keep track of all visitors, know where they are from, what they are doing on the site, etc. This information will help you give accurate advice when chatting with your customers, customer care and sell effectively.

  • Gather visitor data
  • Filter and Search information
  • Add and modify customer information
  • Add notes
  • Add labels for data trends
  • Update customers' activities on website

REPORTS AND ANALYTICS

All your chat data is saved. These statistical reports help you understand the situation and provide guidance to improve the quality of customer service.

  • Chat statistics report
  • Availability report
  • Tag reports
  • Agents report
  • Chat Rating
Why Subiz?
  • Effective Communication

    Businesses have a variety of ways to interact with customers anytime, anywhere, conveniently and easily; on one platform and gather all the data as well as the customer's conversation history with the business.

  • Simple & Powerful

    Simple and powerful features to help detect, analyze and solve customer problems; All communication with customers will be concentrated in one place and personalized, helping businesses win and turn them into loyal customers.

  • Automation & Optimization

    Powerful automatic features maximize the exploration of customers'data collected from multi-channel. Each agent and departments can optimally communicate with customers.

  • All-in-one

    Subiz is a platform to support businesses communicate to customers throughout the process of marketing, approaching, identifying, segment, selling, caring and managing customers.

  • Improve services & Revenue breakthroughs

    Each of Subiz's features is designed to keep you to ready, approach, and sell effectively. Building up a detailed picture of your customers and personalizing communication to help you to conquer their hearts and build better relationships with customers

  • Accompany with businesses

    Using Subiz means that you are supported by a team of technology experts and success customer service. We continuously research and develop products to bring more the values beyond expectations to your business.

Our Customers

More than +20.000 businesses are trully, deeply, mady using Subiz. How about you?

  • NCB Bank Kidplaza Datxanh Vin Group Mazda NamDuoc
  • Vietnam Discovery giaytot.com Canifa Pico mywork Hoa Sao Group GLN English
  • PNJ Baotin TruongHai Korea Spa metfone FPT University Hoang Ha mobile Visa center
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