The success of your business could depend much on the loyalty of your customers. However, many businesses are focusing too much on acquiring new customers instead of transforming old customers into loyal customers. While getting new customers/clients is important, old customers play an important role to the development of the business. They could buy your… Read More


Nothing lasts forever. Your market changes. Your product changes. Non-product factors like the tax rates, inflation, employee compensation, etc. also change. That is to say, it’s not something wrong to raise your product’s price when the time comes. No matter what the reason is, price increase is inevitable for any business. However, your customers don’t… Read More


To achieve higher system availability, Subiz will launch a new redundant system. This parallel system will minimize service disruption due to server downtime. User data will also be backup safely. Subiz service will be unavailable for upgrade from 5:00PM – 8:00PM, 25 January 2016 (UTC). Please be reminded to finish all on-going chat by then. Subiz… Read More


How ready are you for the biggest sale holiday of the year? Christmas is in the air and have you brought it to your website? If not, let Subiz help you a little bit. The Christmas widgets and bubbles below are yours to boost both agent working inspiration and customer shopping motivation. Download Bubble 1 Download… Read More


We are still growing to ensure the highest performance levels for our services. Due to that reason, we are applying a database update. Please be informed that the update is going to be carried out according to the following schedule: Time: From 05:30 PM to 06:00 PM UTC on December 21st, 2015 (means 00:30 AM to 01:00 AM… Read More

How to respond good reviews

Nowadays, the purchase decision of customers is altered by many factors – and customer reviews are among them. I do believe in reviews too – when considering a new movie to watch, for example, I’ll go looking up the reviews and rates on IMDb or Rotten Tomatoes. Back to your eCommerce business, customers always rely… Read More