Human interaction is always a vital part for any business to build loyal relationship with customers, excite them and create the face for its brand. One of the best things about support that a stellar customer service has is its eagerness to help and a warm welcome whenever customers visit the website. And live chat… Read More


In this fast-paced digitalized world, it seems that the hardest thing to do is waiting. It’s not always true that “good things come for those who wait”. Especially in customer service, letting one wait means you’re losing them. So how can you solve the puzzle of spending more time with customers but not making them… Read More


With constant efforts to bring customers the useful features, on 19/09/2015 Subiz introduced two new features: File sharing and Subiz Tags which promises to help agents better customer support and increase sales. File Sharing We are very excited to announce one of the newest additions to Subiz features. Sending files between agents and visitors has… Read More


When customers consume something online, they need the total bundle: product data, audits, obtaining capacity, product and specialized supporting, and a gathering for conversing with different customers. They need an all-out client experience. A good customer experience begins from the ground up. From picking your substance administration system to long haul product bolster, the way… Read More


The better you can engage visitors on your site, the higher your chance of converting them into first-time or repeat customers. When you have someone landing on your site, what can you do to catch their attention, make them stay and persuade them to buy? Being engaging doesn’t have to be difficult. You don’t have… Read More

Subiz- live chat - Subiz extension for Magento

Magento is one of the best ecommerce platform built on open source technology. Magento offers online merchants a flexible shopping cart system, powerful marketing, search engine optimization, and catalog-management tools as well as enables them to control over the look, content and functionality of their online store. As a live chat service provider for many… Read More