Subiz New update

Lately, Subiz has made some changes in Dashboard to bring better experiences when using Subiz. These changes include: Highlight the status of visitor’s status (18/07/2014) To help you easily acknowledge the visitor’s status, Subiz creates small round spots in button chat (Dashboard) that stands for the availability of visitor: – Green for Active visitor -… Read More »


You must know about features as well as benefits that Subiz brings out when you installed it on your website. One of these benefits is to let you know the availability of your support team. In other words, you will know how long customers receive your reply. Now I introduce you to figure out the… Read More »

Subiz update

Subiz has just launched “Canned response” feature. Canned response is pre-made response for common questions. It helps answer quickly and support visitors better. Specially, it really works for agents usually answer the same questions and the answer is so long. Subiz hopes that Canned response can be helpful and can change your support quality positively.… Read More »


Subiz has just launched Referral Program. We believe through partners network, people know more about Subiz at the same time Subiz ambassadors gain income easily. And now I thought it would be great idea to share the tips for becoming successful partners of Subiz . Don’t miss Subiz’s report! As a referral, you can get… Read More »


Library analytics.js is the latest library JavaScript reserved for Google Analytics designed to take advantages of all new features of Universal Analytics Background platform. As you know, Subiz interacts and transfers Subiz’s data in Google Analytics if you have to use Google Analytics. Tracking Subiz chat events with Google Analytics From 21 June 2014, Subiz… Read More »


Handling customers is always a difficult problem. Especially, with ecommerce websites, you should pay more attention to manage visitors. Many people installing live chat software on their sites still don’t know how to monitor visitors in the best way. Take Subiz Live Chat as an example, I will show you how. Agent status “Available” and… Read More »


To run any online businesses, reading report is one of the have-to-do things that reveals you the performance of website as well as transaction activities. You made the right choice to install live chat software but do you really know how live chat software works on your site?.  Today I will introduce and guide you… Read More »


Recently Subiz has updated many features to improve the quality of customer support above all. Here are the improvements you should concern: 1. Dashboard With the aim to help agents support visitors better, Subiz has made changes about the connection optimization, speed of processing, desktop notification and so on. Learn more about changes of Dashboard… Read More »


Today Subiz’s happy to inform you the breakthrough updates about Subiz dashboard. Along these changes, Subiz dashboard can run smoothly and effectively. Here are the list of Dashboard improvements: – Connection Optimization – Speed up the Subiz processing and optimize RAM for your computers – Save current chat windows and auto turn on after refreshing… Read More »