• Monthly
  • 3 Months Save 5%
  • 6 Months Save 10%
  • Yearly Save 20%
  • 2 Years Save 30%
Standard
$9.59
Agent/monthly
  • Unlimited Conversation
  • Unlimited view users
  • 3 Rules
  • 0 Segment
  • Automation
  • Support 24/7
Advanced
$16.8
Agent/monthly
  • Unlimited Conversation
  • Unlimited view users
  • Unlimited Rules
  • 20 Segment
  • Automation
  • Support 24/7
Feature Comparison STANDARD ADVANCED
MULTI-CHANNELS COMMUNICATION
Install Subiz on multi websites
Multi Facebook fanpage Integration
Email Integration
CUSTOMER COMMUNICATION
Interaction inside dashboard
Canned Responses
Add agents into chats
Compatible on PC and phone
Visitor details
Conversation tagging
Distribute conversations to Agents
File and media sharing
Automation Message Credit 20,000 messages/month 50,000 messages/month
Automation Email Credit 10,000 emails/month 30,000 emails/month
Web Hook Credit 20,000 hooks/month 50,000 hooks/month
SSL secure connection
CUSTOMER MANAGEMENT
Visitors tracking
Banned visitors list
Communication History
CUSTOMIZATION
Customize chat widget
Bubble button
Custom chat widget CSS
Auto detect widget language
Display Agent's names and profile photo
Reports
General reports
Conversation-based reports
Tag-based reports
SUPPORT
Chat / Email Support 24/7 24/7
Telephone Support
Installation Support
Frequently Asked Questions
  • What is Agent ?
    Agents are those who log in to use Subiz, who may be Admin or Normal. Each agent will have a separate account to access the Subiz platform. Subiz will charge according to the number of agents you need to use
  • How to charge Subiz?

    Subiz is a subscription service, which will be charged based on three factors:

    - Package Type: Standard / Advanced

    - Agent number: The number of person log in Subiz

    - Payment cycle: 01, 03, 06, 12, 24 months

  • Payment by bank transfer or credit card?

    - Subiz accepts payment by credit card (Visa, Mastercard, American Express) via online payment gateway Stripe.

    - If you are in Vietnam, you can pay transfer to Subiz. You need more support, please contact us via email: Support@subiz.com

  • Can I change my plan at anytime?
    Yes. You can upgrade, downgrade, add/ reduce the number of agents, change billing cycle or cancel your account anytime.
  • Do I have a free 30-day trial as a paid Subiz?

    - After signing up, Subiz allows you to try the full 30 days trial as a paid Standard package.

    - Especially, you can create up to 100 agents for testing.

    - After 30 day trial, you may consider upgrading to a paid or a free Subiz package.

  • Do I can install Subiz on many websites at the same time?

    You can freely install Subiz on many websites at the same time.

    Subiz makes it easy to centrally manage your customer data.

  • Does Subiz have Free package?

    Subiz knows that the finance problems may be huge obstacles to many companies (especially the small businesses and startups). Therefore, we’re more than happy to offer a Subiz FREE package to accompany with you to achieve success in the future. However, there are some limited features in comparison with other plans.

  • What are Special Offers of Subiz?

    - Subiz offers up to 30% discount on long cycle payments, see details in the pricing page.

    - Subiz offers a 40% discount for any kind of public shools and non-governmental organization.

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